Returns & Refunds Policy for NeoAgeAstrology

Effective Date: December 1, 2024

At NeoAgeAstrology, we provide personalized digital content and online astrological services. As there is no physical delivery involved, our Returns & Refunds Policy is tailored to the nature of our offerings.

1. General Policy

All sales made on NeoAgeAstrology are final. Due to the personalized and digital nature of our services, we do not offer refunds or returns under the following circumstances:

• Astrological Consultations: Once the service has been rendered or the consultation has occurred.

• Digital Products: Reports, guides, or readings delivered electronically.

2. No Physical Delivery

NeoAgeAstrology exclusively provides services and products in digital formats. There are no physical items shipped or delivered, and therefore:

• Refunds or returns for "undelivered physical items" are not applicable.

• Access to digital products is considered fulfillment of the purchase.

3. Exceptions to the Policy

We may consider refunds only under the following exceptional circumstances:

• Technical Issues: If a digital product was not delivered due to a technical error on our end and cannot be resolved.

• Service Non-Delivery: If an astrological consultation or service was not provided as agreed.

In such cases, you must contact us within 7 days of the purchase date.

4. How to Request a Refund

If you believe you qualify for an exception, submit a refund request by contacting us at:

• Email: support@neoageastrology.anonaddy.com

• Phone: +1 (415) 787-9975

Include the following information:

• Your name and contact details.

• Details of the service or product purchased.

• A description of the issue or reason for the request.

Refund requests will be reviewed on a case-by-case basis, and we will respond within 7 business days.

5. No Change of Mind Refunds

We do not issue refunds if you change your mind after purchasing a product or service.

6. Digital Product Access

Once digital products (e.g., reports or readings) are accessed or downloaded, they are deemed used, and no refunds will be issued.

7. Payment Disputes

If you initiate a payment dispute or chargeback without contacting us first, we reserve the right to dispute the claim and block access to future services.

8. Amendments to Policy

NeoAgeAstrology reserves the right to amend this policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have questions about our Returns & Refunds Policy, contact us:

• Email: support@neoageastrology.anonaddy.com

• Phone: +1 (415) 787-9975

By purchasing from NeoAgeAstrology, you acknowledge that all services and products are digital, and you agree to this Returns & Refunds Policy.